Welcome to Shivashri Clay Arts. We are committed to delivering your handcrafted clay Ganesh idols safely and on time.
Order Processing
- All orders are carefully prepared and packed after order confirmation.
- Processing time usually takes 2–5 business days depending on product availability and seasonal demand.
- During festival seasons, dispatch may take slightly longer due to high order volumes.
Delivery Timeline
Estimated delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Within Karnataka | 5–6 Business Days |
| Other States in India | 6–9 Business Days |
Delivery timelines may vary depending on courier availability, weather conditions, and festival rush.
Shipping Charges
- Shipping charges are calculated based on product size, weight, and delivery location.
- Final shipping charges will be displayed during checkout.
- Free shipping offers, if available, will be clearly mentioned on the website.
Packaging & Safety
We take extra care while packaging every idol to ensure safe delivery. Our packaging is designed to minimize damage during transportation.
However, handcrafted clay idols are delicate in nature, and minor variations or slight imperfections are part of handmade artistry.
Order Tracking
Once your order is shipped:
- You will receive a confirmation message with tracking details.
- Tracking updates may take up to 24 hours to reflect after dispatch.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
- Contact us within 24 hours of delivery.
- Share clear photos and videos of the package and product.
- Our team will review the issue and provide support accordingly.
Delivery Availability
Currently, we deliver across selected locations in India. Delivery availability depends on courier service coverage.
Contact Us
For any shipping or delivery-related queries, feel free to contact us:
Website: shivashriclayarts.in
Email: shivashriclayarts@gmail.com
We sincerely thank you for supporting handcrafted eco-friendly artistry.